Sit, Stay, We’ll Be Right with You!

At Shades, your satisfaction is our top priority. We offer a hassle-free 35-day return policy. Simply return your item(s) in their original condition, with tags attached and in the original packaging, to receive a refund. Please note that a $4 return shipping fee may be deducted from your refund.

If you'd prefer to exchange an item, our customer support team is happy to help you find the perfect product.

To get started with a return or exchange, simply click here.

Thank you,
Ivy

If you have any questions or need additional assistance, please fill out the form below, and our customer support team will be happy to help.